Pricing
One package. One flat fee.
No retainers, no seat fees, no scoping calls to figure out cost.
One-off UX research study
Non-User UX Research in 1 Week
A single, focused study that shows how 7 non-users in your ICP experience your product for the first time.
$3,000one-off · 4 business days
Ideal for
B2B or B2C companies with a software product or website who don't have the time or in-house resources to run expert-level qualitative research.
Payment happens on the kick-off call if the project is a fit.
What's included
- 7 users in your ICP using your product for the first time
- Moderated 1-on-1 sessions run by our research team
- Findings report: aha moments, barriers, ranked recommendations
- Full, unedited session recordings
- Raw timestamped notes from every call
- Delivered in 4 business days
Not included
- Other research methods (surveys, diary studies, longitudinal)
- Extra artifacts (journey maps, personas, service blueprints)
- Ongoing retainer or program work